TranslateGo

Technical Support

Get help with TranslateGo features and functionality

About TranslateGo

TranslateGo is a multi-scenario translation tool that covers text, speech, conversation and images, helping you bridge language gaps while travelling, working or studying, and turn what you want to say and what you see into words the other side can follow.

Instant text translation

Type or paste text to get a translation across 34 languages, and switch between several translation engines so that both long passages and short phrases are handled smoothly.

Speak and translate

Press record and talk: your speech is transcribed in real time and translated as you go, so asking for directions, ordering food or handling a quick exchange needs no typing.

Face-to-face conversation

A mirrored two-way layout lets two people share one device and talk naturally, each reading the half that faces them, with no need to keep passing the phone back and forth.

Camera translation

Point the camera at a menu, a street sign or a manual: the text in the frame is recognised and rendered in a language you know, so unfamiliar streets become easier to read.

Offline language packs

Download the packs you need in advance and keep translating on a plane, in the metro or wherever the signal is weak. Your translation history is kept automatically and can be searched or saved to favourites.

From a single greeting to a full page of instructions, let it handle the language gap — download it today.

To unlock more features, you can choose to upgrade to a premium account

Premium account pricing and terms

  • $9.99/week*
  • $39.99/year*

*Prices shown are in US dollars. The actual charge may be converted to your local currency depending on your country or region.

Payment will be charged to your iTunes account upon confirmation of purchase.

The subscription renews automatically unless auto-renewal is turned off at least 24 hours before the end of the current period.

The account will be charged for renewal within 24 hours after the end of the current period, and the renewal cost will be indicated. Subscriptions may be managed by the user. Going to the user's account settings after purchase may turn off auto-renewal.

Cancelling the current subscription during an active subscription period is not permitted.

Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.

By using this app, you agree to the Apple Media Services Terms and Conditions.

For information about how we collect and use your data, please see our Privacy Policy.

Contact Support

If you have any questions or need assistance with TranslateGo, please reach out to our support team.